Suporta ng Eqora

Ayusin ang common issues nang hakbang-hakbang.

Tulong para sa photos, AI processing at results, purchases, at accounts.

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Babaeng tinitingnan ang Eqora settings sa phone

Hindi magawa ang AI Preview

Puwedeng galing sa photo, internet connection, AI processing consent, temporary interruption, o purchase status ang problema. I-check ang bawat posibilidad nang hiwalay.

Subukang magpalit sa Wi-Fi at mobile data, i-reopen ang app, at i-check ang AI consent. Kung maraming requests ang naipadala sa maikling panahon, maghintay muna bago ulitin.

  • Subukan ang mas malinaw na photo
  • I-check ang internet connection
  • I-check ang AI processing consent
  • I-update ang app

Photo settings at privacy

Kung hindi mapili ang photo, i-check ang gallery access ng Eqora sa device settings. Kung limited photos lang ang allowed, idagdag ang image na gusto mong gamitin.

Pagkatapos i-withdraw ang consent, hindi na makakapag-upload ng photos ang bagong AI requests. Detalyado ang buong rules sa privacy policy.

Purchases at subscriptions

Ang App Store purchases ay pinoproseso ng Apple. I-check ang payments, refunds, at subscriptions sa purchase history at Apple Account settings.

Kung hindi lumalabas ang paid features, siguraduhing pareho ang Apple Account at gamitin ang restore purchases option sa app.

Bago makipag-ugnayan sa support team

Ihanda ang explanation ng problema, kung saang screen ito nangyari, device model, iOS at app version, at mga steps na nasubukan mo na.

Huwag magpadala ng passwords, payment card data, o Apple Account sign-in details.

Suporta ayon sa feature

Hanapin ang sagot para sa tool na ginagamit mo.

Basahin ang questions tungkol sa generation, saving, devices, limits, at tamang pagbasa ng results.

Scan & solve

Scan & solve

Yes. Scan & Solve lets you photograph a math problem and receive a step-by-step explanation in the Eqora iOS app.

It can help with many handwritten problems when the writing is clear and the full question is visible. Messy, cropped, or low-contrast photos reduce quality.

No. Eqora is currently distributed only through Apple’s App Store for compatible iPhone and iPad devices.

Yes. After a solve, you can continue in the AI tutor chat, request another explanation, or create study tools such as quizzes and flashcards.

  • Does Eqora solve problems from a photo?
  • Does it work on handwritten homework?
  • Is Scan & Solve available on Android or the web?
  • Can I ask questions after the solution?
AI math tutor

AI math tutor

You can ask about homework problems, exam prep, definitions, worked examples, and follow-ups on a solution you already received—from basic arithmetic through advanced topics.

No. Eqora is an AI planning and tutoring assistant. It can make mistakes; check important steps and practice until you can explain the method yourself.

Yes. Scan a problem, then ask follow-up questions in the same tutoring flow.

Eqora is free to download with usage limits. Premium unlocks higher limits for AI explanations and photo solves. Current offers appear in the app before purchase.

  • What can I ask the Eqora AI tutor?
  • Is the AI tutor a human teacher?
  • Can I start from a photo and continue in chat?
  • Do I need Premium for unlimited tutoring?
Learn Math

Learn Math

Categories include Algebra, Functions, Geometry, Statistics, Number Systems, Trigonometry, and Calculus, with topic libraries under each.

No. Eqora supports learners from basics and middle school through high school and university-level review.

Yes. After studying a topic, you can use AI-generated quizzes and flashcards to check understanding.

No. It is a companion for explanation and practice. Follow your course materials and teacher guidance for assigned work.

  • Which subjects does Learn Math cover?
  • Is Learn Math only for high school?
  • Can I quiz myself after a lesson?
  • Does Learn Math replace my textbook?
Math tools

Math tools

Yes. Eqora includes calculator tools alongside converters for units, currency, and percentages.

Core tools are part of the app experience. AI message and photo limits may still apply to tutoring features; current details appear in the app.

Local calculations work in-app. Live currency rates require a network connection when the app fetches updated rates.

No. Calculator and converters sit beside Scan & Solve, the AI tutor, and Learn Math so Eqora works as a full homework helper.

  • Does Eqora include a scientific calculator?
  • Can I use the tools without Premium?
  • Are converters offline?
  • Is this only a calculator app?

Bago makipag-contact sa Support

I-check din ang limits, consent, at tamang usage.

Mas malinaw ang maraming tanong kapag naitakda mo na ang feature, expected result, at tamang check.

Scan & solve

Take a photo of any math problem and get step-by-step help

Students often need help with a printed worksheet, a notebook page, or a textbook exercise. Eqora’s Scan & Solve flow is designed for that moment: open the camera, capture the problem, and get a guided explanation instead of only a final number.

Use it when you are stuck mid-assignment, checking your work before class, or reviewing a problem set before a quiz.

The clearest results come from photos where the full problem is visible, the writing is sharp, and glare does not wash out the page. Hold the phone steady, fill the frame with the question, and avoid heavy shadows across the numbers.

Treat the answer as a learning aid. Double-check units, signs, and whether the prompt asked for exact form, simplified form, or a rounded value.

A strong study habit is to read every step, then explain the method in your own words. If a step is unclear, ask Eqora a follow-up or create a short quiz from the same topic.

Scan & Solve is most powerful when it helps you finish homework faster and remember the method for the next exam—not when it replaces your own practice.

  • Built for real homework, not just tidy typed equations
  • What makes a useful photo
  • From photo to understanding
  • Printed and handwritten math problems
  • Algebra, geometry, trigonometry, and calculus
Scan & solve
AI math tutor

Chat with a personal AI tutor for clear explanations

Homework help is rarely one message long. Eqora is built for follow-ups: “Why did we factor here?”, “Can you show a shorter method?”, or “Give me a similar practice problem.”

That conversational loop is what turns a solved exercise into lasting understanding—especially before quizzes and finals.

Eqora cannot sit your exam for you, see your teacher’s exact grading rubric, or guarantee every generated step is free of mistakes. Use it as a patient tutor: verify key results and practice until you can solve similar problems independently.

For graded work, follow your school’s academic integrity rules. The goal is to learn the method, not to submit unexplained answers.

Eqora processes the math questions you send so it can generate explanations. Review the in-app disclosures and the privacy policy for how chat and photo requests are handled.

Publisher Rocket Digital Limited states its privacy practices on rocketdigital.ai, including terms for AI processing used by the app.

  • A tutor that stays with the question
  • What the AI tutor cannot replace
  • Privacy and consent for AI chat
  • Step-by-step written explanations
  • Follow-up questions in the same chat
AI math tutor
Learn Math

Build concepts with a structured math topic library

Eqora’s Learn Math categories mirror how students actually move through school math: foundations first, then functions, geometry, statistics, trigonometry, and calculus.

Use the library when you want to prepare before class, fill a gap from last semester, or review a chapter before an exam—not only when a single homework line is stuck.

Looking up a final answer can finish tonight’s worksheet and still leave tomorrow’s test harder. Learn Math is there so you can rebuild the concept, then return to Scan & Solve or Tutor with better questions.

Combine a short lesson review with a few practice problems and a quiz artifact when you want durable progress.

Onboarding in Eqora asks for your math level and goal—finish homework faster, pass exams, understand concepts, or improve grades. Learn Math supports that journey across levels without forcing a single grade band.

Parents and teachers can also use the library as a shared vocabulary for what a student should practice next.

  • Topic libraries for real school progression
  • Learning beats answer-hunting
  • From basics to university-level review
  • Algebra and equation solving
  • Functions and graphs
Learn Math
Math tools

Calculator and converters beside your AI tutor

Not every question needs a full AI explanation. Sometimes you need a clean calculator, a unit conversion, or a percentage check while studying. Eqora keeps those tools next to Scan & Solve and the AI tutor.

That means fewer app switches during homework: photograph a problem, ask a question, then verify a calculation in Tools.

Use Tools for arithmetic evaluation, unit changes, and quick checks. Use the AI tutor when you need a method, a worked example, or an explanation of why a step is valid.

Graphs and richer study artifacts are available from the tutoring flow when a visual or practice set helps more than a keypad.

Eqora’s product idea is simple: one iOS app for scanning problems, chatting for understanding, learning topics, and handling everyday calculations.

Students preparing for exams can move between those modes without losing the thread of a study session.

  • Everyday math utilities in one place
  • When to use tools vs the tutor
  • A complete homework companion
  • Standard and scientific calculator
  • Unit converter
Math tools

Mahalagang malaman

Mga madalas itanong tungkol sa support

Ano ang dapat gawin kung hindi lumalabas ang paid features?

Siguraduhing naka-sign in ka sa Apple Account na ginamit sa pagbili, i-reopen ang app, tapos gamitin ang Restore Purchases. Puwede mo ring i-check ang Apple receipt.

Bakit hindi ako makapili ng photo?

I-check ang photo permissions ng Eqora sa settings ng iPhone o iPad. Pagkatapos baguhin ang permissions, i-reopen ang app.

Ano ang dapat gawin kung mukhang hindi natural ang results?

Gumamit ng ibang photo na sharp, front-facing, kita ang buong ulo, even ang lighting, at walang filter. Madalas mas helpful ang mas magandang starting photo kaysa ulitin ang same style.

Puwede bang i-withdraw ang consent sa photo processing?

Oo. Sa Settings → AI Processing, puwede mong i-withdraw nang hiwalay ang consent para sa future photo processing at AI conversations.

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