Eqora सपोर्ट

आम समस्याएँ कदम-दर-कदम हल करें।

फ़ोटो, AI प्रोसेसिंग, जेनरेटेड नतीजे, purchases और अकाउंट के बारे में मदद।

Phone पर Eqora settings check करती महिला

AI प्रीव्यू नहीं बन रहा

Issue फ़ोटो, internet connection, AI प्रोसेसिंग consent, अस्थायी service interruption या purchase status से जुड़ा हो सकता है। हर possibility अलग check करें।

Wi-Fi और mobile data के बीच एक बार switch करें, ऐप फिर से खोलें, और AI consent check करें। अगर थोड़े समय में कई रिक्वेस्ट भेजे हैं तो दोबारा try करने से पहले थोड़ा wait करें।

  • दूसरी साफ़ फ़ोटो Try On करें
  • Internet connection check करें
  • AI प्रोसेसिंग consent check करें
  • ऐप अपडेट करें

Photos और privacy settings

अगर फ़ोटो नहीं चुन पा रहे हैं, तो डिवाइस Settings में Eqora की gallery access check करें। अगर सिर्फ़ चुनिंदा फ़ोटो की permission है, तो जिस इमेज का इस्तेमाल करना है उसे permission में जोड़ें।

Consent वापस लेने के बाद नए AI रिक्वेस्ट फ़ोटो अपलोड नहीं कर सकते। Detailed rules प्राइवेसी पॉलिसी में बताए गए हैं।

Purchases और सब्सक्रिप्शन

App Store purchases Apple द्वारा प्रोसेस होती हैं। Payment, refunds और सब्सक्रिप्शन अपने Apple अकाउंट के purchase history और सब्सक्रिप्शन settings में check कर सकते हैं।

अगर paid फीचर्स न दिखें, तो सुनिश्चित करें कि आप वही Apple अकाउंट इस्तेमाल कर रहे हैं और ऐप में Restore purchases विकल्प इस्तेमाल करें।

सपोर्ट team से contact करने से पहले

Issue का description, किस screen पर हुई, डिवाइस मॉडल, iOS और ऐप वर्शन, और जो कदम आपने try किए — ये तैयार रखें।

Password, payment card जानकारी या Apple अकाउंट login details न भेजें।

Feature के हिसाब से सपोर्ट

जिस Feature का इस्तेमाल कर रहे हैं, उसके जवाब खोजें।

Generation, save करना, device, limits और results को सही समझने से जुड़े सवाल एक जगह दिए गए हैं।

Scan & solve

Scan & solve

Yes. Scan & Solve lets you photograph a math problem and receive a step-by-step explanation in the Eqora iOS app.

It can help with many handwritten problems when the writing is clear and the full question is visible. Messy, cropped, or low-contrast photos reduce quality.

No. Eqora is currently distributed only through Apple’s App Store for compatible iPhone and iPad devices.

Yes. After a solve, you can continue in the AI tutor chat, request another explanation, or create study tools such as quizzes and flashcards.

  • Does Eqora solve problems from a photo?
  • Does it work on handwritten homework?
  • Is Scan & Solve available on Android or the web?
  • Can I ask questions after the solution?
AI math tutor

AI math tutor

You can ask about homework problems, exam prep, definitions, worked examples, and follow-ups on a solution you already received—from basic arithmetic through advanced topics.

No. Eqora is an AI planning and tutoring assistant. It can make mistakes; check important steps and practice until you can explain the method yourself.

Yes. Scan a problem, then ask follow-up questions in the same tutoring flow.

Eqora is free to download with usage limits. Premium unlocks higher limits for AI explanations and photo solves. Current offers appear in the app before purchase.

  • What can I ask the Eqora AI tutor?
  • Is the AI tutor a human teacher?
  • Can I start from a photo and continue in chat?
  • Do I need Premium for unlimited tutoring?
Learn Math

Learn Math

Categories include Algebra, Functions, Geometry, Statistics, Number Systems, Trigonometry, and Calculus, with topic libraries under each.

No. Eqora supports learners from basics and middle school through high school and university-level review.

Yes. After studying a topic, you can use AI-generated quizzes and flashcards to check understanding.

No. It is a companion for explanation and practice. Follow your course materials and teacher guidance for assigned work.

  • Which subjects does Learn Math cover?
  • Is Learn Math only for high school?
  • Can I quiz myself after a lesson?
  • Does Learn Math replace my textbook?
Math tools

Math tools

Yes. Eqora includes calculator tools alongside converters for units, currency, and percentages.

Core tools are part of the app experience. AI message and photo limits may still apply to tutoring features; current details appear in the app.

Local calculations work in-app. Live currency rates require a network connection when the app fetches updated rates.

No. Calculator and converters sit beside Scan & Solve, the AI tutor, and Learn Math so Eqora works as a full homework helper.

  • Does Eqora include a scientific calculator?
  • Can I use the tools without Premium?
  • Are converters offline?
  • Is this only a calculator app?

सपोर्ट से contact करने से पहले

Limits, consent और सही usage भी check करें।

Feature, expected result और सही check तय होने पर कई issues ज़्यादा साफ़ समझ आती हैं।

Scan & solve

Take a photo of any math problem and get step-by-step help

Students often need help with a printed worksheet, a notebook page, or a textbook exercise. Eqora’s Scan & Solve flow is designed for that moment: open the camera, capture the problem, and get a guided explanation instead of only a final number.

Use it when you are stuck mid-assignment, checking your work before class, or reviewing a problem set before a quiz.

The clearest results come from photos where the full problem is visible, the writing is sharp, and glare does not wash out the page. Hold the phone steady, fill the frame with the question, and avoid heavy shadows across the numbers.

Treat the answer as a learning aid. Double-check units, signs, and whether the prompt asked for exact form, simplified form, or a rounded value.

A strong study habit is to read every step, then explain the method in your own words. If a step is unclear, ask Eqora a follow-up or create a short quiz from the same topic.

Scan & Solve is most powerful when it helps you finish homework faster and remember the method for the next exam—not when it replaces your own practice.

  • Built for real homework, not just tidy typed equations
  • What makes a useful photo
  • From photo to understanding
  • Printed and handwritten math problems
  • Algebra, geometry, trigonometry, and calculus
Scan & solve
AI math tutor

Chat with a personal AI tutor for clear explanations

Homework help is rarely one message long. Eqora is built for follow-ups: “Why did we factor here?”, “Can you show a shorter method?”, or “Give me a similar practice problem.”

That conversational loop is what turns a solved exercise into lasting understanding—especially before quizzes and finals.

Eqora cannot sit your exam for you, see your teacher’s exact grading rubric, or guarantee every generated step is free of mistakes. Use it as a patient tutor: verify key results and practice until you can solve similar problems independently.

For graded work, follow your school’s academic integrity rules. The goal is to learn the method, not to submit unexplained answers.

Eqora processes the math questions you send so it can generate explanations. Review the in-app disclosures and the privacy policy for how chat and photo requests are handled.

Publisher Rocket Digital Limited states its privacy practices on rocketdigital.ai, including terms for AI processing used by the app.

  • A tutor that stays with the question
  • What the AI tutor cannot replace
  • Privacy and consent for AI chat
  • Step-by-step written explanations
  • Follow-up questions in the same chat
AI math tutor
Learn Math

Build concepts with a structured math topic library

Eqora’s Learn Math categories mirror how students actually move through school math: foundations first, then functions, geometry, statistics, trigonometry, and calculus.

Use the library when you want to prepare before class, fill a gap from last semester, or review a chapter before an exam—not only when a single homework line is stuck.

Looking up a final answer can finish tonight’s worksheet and still leave tomorrow’s test harder. Learn Math is there so you can rebuild the concept, then return to Scan & Solve or Tutor with better questions.

Combine a short lesson review with a few practice problems and a quiz artifact when you want durable progress.

Onboarding in Eqora asks for your math level and goal—finish homework faster, pass exams, understand concepts, or improve grades. Learn Math supports that journey across levels without forcing a single grade band.

Parents and teachers can also use the library as a shared vocabulary for what a student should practice next.

  • Topic libraries for real school progression
  • Learning beats answer-hunting
  • From basics to university-level review
  • Algebra and equation solving
  • Functions and graphs
Learn Math
Math tools

Calculator and converters beside your AI tutor

Not every question needs a full AI explanation. Sometimes you need a clean calculator, a unit conversion, or a percentage check while studying. Eqora keeps those tools next to Scan & Solve and the AI tutor.

That means fewer app switches during homework: photograph a problem, ask a question, then verify a calculation in Tools.

Use Tools for arithmetic evaluation, unit changes, and quick checks. Use the AI tutor when you need a method, a worked example, or an explanation of why a step is valid.

Graphs and richer study artifacts are available from the tutoring flow when a visual or practice set helps more than a keypad.

Eqora’s product idea is simple: one iOS app for scanning problems, chatting for understanding, learning topics, and handling everyday calculations.

Students preparing for exams can move between those modes without losing the thread of a study session.

  • Everyday math utilities in one place
  • When to use tools vs the tutor
  • A complete homework companion
  • Standard and scientific calculator
  • Unit converter
Math tools

जानने लायक

Common सपोर्ट FAQs

अगर खरीदा गया Feature न दिखे तो क्या करें?

जिस Apple अकाउंट से purchase की थी उसी से sign-in करें, ऐप फिर से खोलें, और “Restore purchases” विकल्प इस्तेमाल करें। आप Apple receipt भी check कर सकते हैं।

मैं फ़ोटो क्यों नहीं चुन पा रहा/रही?

iPhone या iPad Settings में Eqora की फ़ोटो access check करें। Permission बदलने के बाद ऐप फिर से खोलें।

अगर result नेचुरल न लगे तो क्या करें?

दूसरी साफ़ फ़ोटो इस्तेमाल करें — सामने से, पूरा सिर frame में, समान रोशनी, बिना फ़िल्टर। वही स्टाइल दोबारा बनाने से पहले शुरुआती फ़ोटो सुधारना ज़्यादा मददगार हो सकता है।

क्या मैं photo प्रोसेसिंग की consent वापस ले सकता/सकती हूँ?

हाँ। Settings → AI प्रोसेसिंग में आप future फ़ोटो प्रोसेसिंग और AI chat consent को अलग-अलग वापस ले सकते हैं।

आपका अगला लुक, बिना guesswork के

देखें क्या आपको सूट करता है?

एक साफ़ सेल्फी चुनें, कोई स्टाइल Try On करें, और वो लुक्स सेव करें जो अगली सैलून visit पर ले जाना चाहें।